Case study

Forfè Manager

exit 🚀

Simplifying tax management for freelancers with real-time control and effortless invoicing.

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+2k

Active users

-40%

Fiscal errors

+200%

Billing speed

7

White-label
distributions

About the client

Forfè Manager is the first Italian SaaS platform specifically designed for freelancers operating under the flat-rate tax regime. It offers real-time invoice management and tax calculation through an ultra-intuitive and accessible interface.

By addressing one of the biggest challenges faced by Italian freelancers, Forfè Manager simplifies electronic invoicing, tax monitoring, and deadline tracking, delivering a professional yet effortless user experience that streamlines daily operations.

Overview

Role

Founder & Head of Product

Sector

Invoicing & Tax Management

Period

October 2021 - November 2024 | Exit 🚀

Platforms

B2C Web SaaS

Responsabilities

Full product design from concept to execution

Front-end development and implementation of key features

Organic marketing strategy design and execution

User testing and iterative validation to optimize UX and engagement

key deliverables

High-conversion landing page aligned with user needs and positioning goals

Fully functional web platform with a seamless user experience

Organic SEO strategy achieving top Google rankings in less than three weeks

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Challenge

Created a two-click invoicing flow to eliminate complexity for non-expert users.
Designed a dynamic real-time tax calculator with clear, user-friendly visuals.
Engineered a scalable platform architecture ready for whitelabel deployments.
Built a modular structure to simplify onboarding for future partners and associations.

My role

As Founder and Head of Product, I was responsible for defining the business strategy, designing the entire user experience, developing the front-end with Angular, and building the organic marketing strategy that successfully brought in thousands of users without relying on any advertising budget. Every element — from the landing page to the internal flows — was crafted to maximize usability, speed, and simplicity, aligning with the expectations of a highly practical target audience like freelancers.

This project was deeply personal: I aimed to create exactly the kind of tool I had always wished for during my own experience as an independent professional. Every design choice, every functional decision was guided by a clear vision — making complex fiscal management accessible and frictionless for everyone, without sacrificing reliability or compliance.

What was my contribution?

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Understanding Real User Needs

Key Problem Identification:
I conducted an in-depth analysis to precisely identify the real needs and daily operational challenges of freelance professionals working under Italy's flat-tax regime.

Target User Profiling:
Through direct interviews and internal team insights — as the whole team operated as freelancers — I mapped key user personas to align design and communication strategies with real-world behaviors.

User Interviews:
We adopted a user-centric approach, focusing on daily workflows and pain points to design a product that would fit seamlessly into existing habits rather than forcing new ones.

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Building the Strategic Framework

Competitive Analysis:
I benchmarked existing tools, identifying gaps and limitations to position Forfè Manager as a faster, smarter, and more accessible alternative for freelancers.

Wireframing and Flow Structuring:
I designed highly operational flows to maximize task speed and clarity, minimizing the cognitive load and reducing friction during repetitive tasks like invoicing.

Design System Development:
A scalable Design System was developed from day one, enabling rapid updates, easy adaptation to potential whitelabel needs, and ensuring long-term consistency across desktop and mobile.

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Delivering the Product

Front-end Architecture and Development (Angular):
I developed the entire front-end of the platform using Angular, focusing on high performance, modularity, and user-centered responsiveness. The structure was designed to easily accommodate future expansions, such as advanced billing features, without disrupting the existing flows.

Optimization for Scalability and Ease of Use:
Every component was engineered to maximize speed and minimize friction. Special care was given to creating an intuitive UI that would work seamlessly across different devices, ensuring that even non-technical users could navigate, generate invoices, and monitor taxes without external support.

Results and impact

ACTIVE USER GROWTH

+2,000 active users acquired within the first months of launch.

ERROR-FREE OPERATIONS

Thousands of invoices processed with 0 reported errors.

ORGANIC LEAD GENERATION

+10 new leads per day consistently acquired without paid advertising.

HIGH CONVERSION RATE

50% conversion rate from organic leads to registered users.

TOP SEO POSITIONING

Achieved stable Top 3 ranking on Google for major sector keywords.

SUCCESSFUL EXIT

Company exit completed successfully in 2024.

Final thoughts

Deep understanding of the problem to solve is the foundation for creating truly effective products. Forfè Manager was born from a personal need to simplify the lives of freelancers in Italy — and evolved into a success story culminating in the project's acquisition. There is no greater satisfaction than seeing your own idea turn into a concrete tool that improves people's lives.